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Pinedale Online > News > February 2024 > Text-to-911 now available in Sublette County
Text-to-911 now available in Sublette County
by Sublette County Sheriff’s Office
February 9, 2024

The Sublette County Sheriff’s Office Communication Center is excited to announce the launch of Text to 911, Inbound non-emergency text, Text Language Translation, and Real-Time Text (RTT).

This addition to our technology suite will significantly improve our ability to respond to emergencies effectively and efficiently in the community when a traditional 911 call is not an option.

Text to 911 allows dispatch to receive inbound emergency text in the Prepared Live interface. This will allow someone who can’t make a voice call to text us in emergencies. This is exciting for the hearing-impaired, a person in unfortunate situations where making a phone call could put the caller in danger, and backcountry rescue, just to name a few. If you find yourself in a situation where you need to text 911, be prepared to describe the nature and location of your emergency and answer all the questions asked by the dispatcher.

Call if you can, text if you can’t.

Inbound non-emergency text allows dispatch to receive non-emergency text when a voice call is not optional. Again, call if you can, text if you can’t. The number to text in non-emergency situations is 307-448-6477.

Text Language Translation auto-detects and translates incoming foreign languages and allows us to respond in the same language.

Real-Time-Text (RTT) is a feature that instantaneously transmits the text of your typed messages to the recipient. It is frequently used by device users who are deaf, hard of hearing, deaf-blind, or have a speech-related disability, and can be crucial for these callers in an emergency.


Pinedale Online > News > February 2024 > Text-to-911 now available in Sublette County

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