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Rental Manager + Bonus
White Pine Ski Resort

Title:Rental Manager + Bonus
Description:White Pine Resort is looking for hardworking team players who enjoy the outdoors and are interested in the perks that working at a ski resort brings! These include an exciting team atmosphere surrounded by snowy mountains you can ski/shred for free to discounts on site, at partner resorts, and with select outdoor retail companies. Plus, an end of season bonus! Donft miss out on this fun opportunity! Apply today at

Reports To: General Manager

General Purpose: To work with rental guests and provide an exceptional & efficient rental experience.

Responsibilities: The Rental Manager is responsible for ski and snowboard rental operations for a small family-oriented resort. This position must maximize guest service, employee experience and financial opportunities in the rental operation by managing, coordinating and evaluating rental shop activities and staff in an occasionally fast paced environment. The Rental Manager assumes the primary leadership role of the assigned shop operations which includes monitoring and training of technicians, rental staff administration, inventory control, management of facilities and equipment, and vendor relations. Must be willing and able to initiate and react appropriately to changes both suggested and implemented by Management.

Essential Duties:
- Maximize equipment rentals and revenue
- Train staff in rental policies and procedures
- Ensure equipment is in rentable condition and complies with all ASTM testing requirements
- Prepare and organize inventory for high volume times (i.e., scheduled large group visits)
- Implement policies and procedures to ensure accuracy, accountability and security of all rental assets
- Communicate information to all rental staff to ensure knowledge of White Pine activities, events and changes
- Work directly with departments including, but not limited to, Management, Ticket & Retail Sales, Ski School, and other operations in order to create seamless guest satisfaction
- Attend occasional meetings
- Establish SOPs to complete and track inventory of ski and snowboard equipment
- Enforce employee appearance policies based on White Pine Employee Handbook
- Enforce and follow safety guidelines, policies and procedures including all binding certifications for staff
- Act as a positive and encouraging role model while maintaining and supporting company policies and procedures and ensuring enforcement as necessary

Knowledge, Skills & Ability Requirements:
- Knowledge of the ski/snowboard industry
- Knowledge of rental operations, standard practice, and inventory stocking procedures
- Friendly and outgoing personality to provide exceptional customer service and work well internally with team and staff
- Excellent communication skills, capable of building trusting relationships
- Ability to perform level-headed in fast-paced (sometimes stressful) environments
- Basic math skills
- Must be able to stand for entire shift
- Ability to speak English, enunciate clearly, in person and over telephone

Education & Experience Requirements:
- High School Degree, GED, or equivalent experience preferred
- Supervisory/Leadership training or equivalent experience preferred
- Rental specific training and certificates or equivalent experience
- Preferred Experience: 2 years of sports equipment rental experience and 1 year of general management experience or 3-4 years of general management experience
- Experience in guest service and public relations
- Experience in computer systems & POS systems preferred

Physical Demands & Working Conditions:
- Ability to stand for the entire shift, potentially lifting up to 50 pounds
- May be required to work evenings or early mornings, weekends and holidays
- The primary physical environment in which this position works is a mountain environment, sometimes out-of-doors, with a high exposure level to cold, snow, wind, rain, high altitude, etc.

Note: This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

All job opportunities are located at White Pine Ski Resort, located 10 miles from the town of Pinedale, Wyoming, in the Wind River Mountains. Most of our winter seasonal positions are Fridays through Mondays, usually from the end of November through to the end of March (except for the Christmas/New Year holiday break, which is approx. 18 days straight). White Pine Resort is an Equal Opportunity Service Provider, Operating under USFS Special Use Permit in the Bridger-Teton National Forest. All employees of White Pine Resort must pass a pre-employment background check.

To Apply: Click here to complete our application for employment
and submit electronically. All candidates must fill out an application to be considered for employment.

Completed applications, accompanied with a resume if desired, can be emailed directly to the General Manager of White Pine Resort at Or call 307-367-6606 with questions.
Company:White Pine Ski Resort
Post Date:10/26/2022
Close Date:Open Until Filled
Location:Pinedale, Wyoming

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