Pinedale Online

Order Fulfillment, Shipping and Inventory Manager
Coral & Tusk

Title:Order Fulfillment, Shipping and Inventory Manager
Description:Coral & Tusk designs original embroideries for our signature collection of linen pillows, table top and gift items. We sell wholesale and direct to consumer through our website www.coralandtusk.com. We are seeking a dynamic person to join our team as a full-time Order Fulfillment/Shipping/Inventory Manager.

Please email office@coralandtusk.com to submit your resume for the position you would like to apply for.

Click http://bit.ly/wyadmanager for a full job description.

About Coral & Tusk:
Coral & Tusk was founded in 2007 by designer Stephanie Housley with the idea of translating her hand-drawn illustrations into tactile embroidered textiles. With a unique creative process and production method, Stephanie found a way to scale the feel of handmade, one-of-a-kind embroidery to a wide variety of heirloom-quality home products and fabrics.
Coral & Tusk has locations in Brooklyn, New York and Wyoming.
We sell wholesale and direct to consumer through our website www.coralandtusk.com.

Job Description:
The Manager will lead daily warehouse functions; including managing Assembler/Packer, tracking inventory, coordinating order fulfillment through Magento, our e-commerce platform, and creating shipment labels through USPS and FedEx. The Manager will also communicate with customers regarding shipments and our Brooklyn Office. We strive to ensure that each package arrives to a customer correctly, with care and on time. The Manager will report to the owner of Coral & Tusk.

Requirements:
Highly organized, energetic, attention to detail, excellent memory, process oriented, ability to manage people, multitask and be adaptable. Proactive and direct communicator. Forward thinking and positive.
Must have experience in Excel, Google Suite (Gmail and Google Drive), Fedex/USPS. Experience on any e-commerce platform, any Warehouse Management System, or shipping fulfillment software such as Shipstation is a plus.
Please be advised, we use down/feather pillow inserts.
Candidates should live close to the Pinedale area (Pinedale, Big Piney, Marbleton, Daniel, Boulder, Bondurant).

Responsibilities:
Inventory:
• Manage and track stock quantities and place orders for shipping materials and pillow inserts.
• Allocate inventory to orders.
• Assist in managing inventory by providing weekly inventory reports.
• Track and report on damaged or rejected inventory items.
• Manage quarterly inventory hard counts.

Shipping:
• Download and organize all orders daily, while noting any special requirements.
• Create shipping labels and required documentation for shipping domestically and internationally .
• Read, comprehend and adhere to shipping & labeling requirements. Comply with routing guides and Standard Operating Procedures (SOPs) for wholesale accounts.
• Create barcodes when necessary.
• Double check each pulled order for accuracy prior to shipping.
• Be the point person for FedEx/USPS daily pickups and deliveries.
• Provide shipping estimates to Brooklyn Office, as requested.

Receiving:
• Receive incoming inventory and manage quality control.
• Reconcile customs/duties charges. File claims with FedEx when required.
• Provide return labels upon request and receive returns.

Customer Service:
• Answer all emails and phone calls from customers with regard to shipping and tracking updates.
• Proactively communicate with customers. Provide the most effective and meaningful support possible to our customers.
• Edit orders already submitted upon customer’s request and communicate to Brooklyn Office.

General:
• Maintain a clean, organized warehouse.
• Work with owner and assembler/packer to set up the most efficient space and evolve/adapt with shifting needs.
• Biannually update Product Handbook and shelving with new skus.
• Familiarize staff with projects and train staff when necessary.
• Participate in weekly video conference and lead weekly warehouse meeting.
• Develop and document systems for daily procedures.
• Manage projects effectively and address challenges as they arise.

Benefits:
Coral & Tusk offers a generous benefits package that includes an employee healthcare plan and 401K contributions.
Company:Coral & Tusk
Salary:
Post Date:2/26/19
Close Date:Open Until Filled
Location:Pinedale, Wyoming
Contact:
Phone:718-388-4188
Email:office@coralandtusk.com
Website:www.coralandtusk.com
Mailing
Address:

Pinedale Online Job Board • www.pinedaleonline.com/jobboard
jobboard@PinedaleOnline.com

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